City Light unveiled a new Web application that will let customers track streetlights that are reported out or malfunctioning.  Featured on the utility’s website (http://www.seattle.gov/light/streetlight/tracker.asp), customers can see if a particular streetlight is reported as out and get an idea of when it might be fixed.  If a streetlight hasn’t been reported, the customer can use an online form located on the page to report it.

The Web application is up-dated daily, five days per week.  Customers still are able to talk directly with a customer service representative by calling (206) 684-7056. The new service is designed to give customers better access to streetlight information and reporting streetlight outages.

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